Shipping policy

Shipping Policy

Thank you for visiting and shopping at DayByLife. Below you will find details about our shipping policies. Please read them carefully to ensure a smooth and efficient delivery process.

1. Shipping Methods and Carriers

We offer shipping services through EVRI and Royal Mail, depending on your location. The carrier used for your order will be determined based on the delivery address and the most efficient shipping method available.

  • EVRI: Typically used for UK mainland deliveries.

  • Royal Mail: Used for deliveries within the UK, including Northern Ireland, the Scottish Highlands, and other international areas.

2. Shipping Times

  • UK Mainland: Orders are typically processed within 1-3 business days and delivered within 3-7 business days.

  • Northern Ireland, Scottish Highlands, and International Areas: Orders may take up to 3 weeks depending on your location.

Please note that these are estimated delivery times and may vary depending on the carrier and any unforeseen circumstances (e.g., weather, public holidays, etc.).

3. Order Processing

All orders are processed within 1-3 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email. For orders with tracking, the email will include tracking information.

4. Shipping Costs

Shipping costs within the UK are free. See below for international shipping.

Please Note: Free shipping orders are not guaranteed to include tracking, as this will depend on the courier. However, tracked express shipping will always include tracking.

5. International Shipping

International shipping costs vary based on delivery location.

6. Tracking Your Order

For orders that include tracking, you will receive a tracking number via email once your order has been shipped. You can use this number to track your order on the carrier’s website. If your order does not include tracking, rest assured that it is still being processed and delivered with care.

7. Delays in Delivery

While we strive to deliver your order on time, there may be occasional delays due to factors beyond our control, such as carrier delays, weather conditions, or customs clearance (if applicable). We appreciate your patience and understanding in such cases.

8. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at DayByLife@outlook.com. We will work with the carrier to resolve the issue as quickly as possible.

9. Returns and Refunds

If you need to return an item, please refer to our Returns and Refunds policy for detailed instructions. 

10. Contact Us

If you have any questions about our shipping policy, please feel free to contact us at:

  • Email: DayByLife@outlook.com

Thank you for choosing DayByLife!